Only if your has not been shipped it is eligible for cancellation. In case of cancellation, you need to contact us and your money will be refunded shortly.
A box once shipped cannot be returned. If the box delivered is visibly damaged during shipping, then you must refuse to accept the shipment, and contact us immediately.
If you are eligible for a refund for valid reasons, then the entire refund should get processed within 7-15 business days.